EB KRANCH – AIR FRYER REDEMPTION CAMPAIGN
Campaign Terms & Conditions
A. Campaign Period & Eligibility
1. EB KRANCH – AIR FRYER REDEMPTION CAMPAIGN (“Campaign / Redemption Campaign”) is organized by EB Frozen Food Sdn Bhd (1171546-D) (the “Organizer / The Organizer”). The Campaign will start from 14th October 2024 to 31st December 2024 ("Campaign Period / Redemption Period").
2. This Campaign is open to all EB KRANCH shoppers residing in Malaysia and Singapore ("Participants / The Participant") who are eighteen (18) years of age or older with a valid MyKad / NRIC, except for advertising agents, public relations agents and promotional providers of the Organizer.
3. The Organizer reserves the right to change or update the Terms & Conditions of the Campaign and/or the Campaign Period at any time without prior notice.
4. Participants are eligible to participate in this Campaign with any purchases of EB KRANCH products from any retailers during this Campaign Period ("Proof of Purchase''). The original (printed) receipt indicating the date of purchase from 14th October 2024 to 31st December 2024 must be kept by the Participant for verification purposes (if necessary) and as Proof of Purchase. The submission of these receipts will be open till 6th January 2025.
5. Participants can enter the Campaign through the following steps:
- Purchase any EB KRANCH products from any retailers during this Campaign Period.
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- Participant may submit multiple receipts to accumulate the needed amount required for the redemption of Air Fryer.
| EB KRANCH purchase qualification: | Redemption Item (while stocks last): |
|---|---|
| Total minimum amount required for: Malaysia * Total purchases made: RM350.00 * Purchase Date: 14th Oct – 31st Dec 2024 * Redemption Date: 14th Oct – 31st Dec 2024 Singapore* Total purchase made: SGD99.00 * Purchase Date: 1st Oct – 31st Dec 2024 * Redemption Date: 14th Oct – 31st Dec 2024 | For both region, Malaysia and Singapore.Russell Taylors 3D Visible Window Air Fryer Large (4.5L) Z3 Air Fryer (worth RM399/SGD140).A total of 2900 units are available for this campaign |
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- For purchase via online stores, the participant must send a screenshot with the order details and / or an email invoice, with successful transaction made (status as “Delivered”) as a valid proof of purchase.
- Upon accumulating the required minimum total purchase amount, the Russell Taylors Air Fryer will be processed within 14 working days (after verification of the total receipts). Do ensure all details provided during the campaign submission are accurate for redemption processing.
- Note: All images of gift pictures displayed in any advertisements, advertising promotions and other materials related to this campaign are for illustrative purposes only.
- For purchase via online stores, the participant must send a screenshot with the order details and / or an email invoice, with successful transaction made (status as “Delivered”) as a valid proof of purchase.
6. Incomplete entries, late, tampered receipt or without a valid Proof of Purchase will not be accepted and will be forfeited. All entries must be submitted to the Organizer before or by 6th January 2025.
7. Each receipt can only be used once for a single submission. Submissions will be rejected if the same receipt is used or submitted more than once. The Organizer reserves the right to disqualify any submissions from participants who use the same receipt. In such cases, all entries associated with that receipt will be disqualified from this campaign.
8. Each participant is entitled to one (1) redemption throughout the entire Redemption Period, while stocks last.
9. The redemption items are provided "as is" and cannot be exchanged for credit, cash, other goods or voucher, in part or in whole.
10. Any expenses incurred for participation in this Campaign are the sole responsibility of the Participant.
11. Upon receipt of an entry, the Organizer reserves the right to request additional evidence for processing, including the original Proof of Purchase (hardcopy) and identification documents for verification prior to fulfilling the redemption item. Failure to provide any requested documents within the stipulated timeframe will result in disqualification and forfeiture of the redemption item.
Rights of the Organizer
12. By participating in this Campaign, Participants agree to be bound by the Terms and Conditions. The decision of the Organizer is final. Any letters, enquiries, appeal or protest will not be entertained. Participants hereby agree that no action will be taken against the Organizer.
13. By participating in this Campaign, Participants give permission to the Organizer and/or any third-party agents elected by Organizer ("Agency") to process the Participants' personal data, which is provided through the Campaign’s entries for redemption purposes.
14. Each Participant agrees to the collection, use, processing and disclosure of personal information, and represents and warrants that all information provided is true and accurate in all respects. Each Participant, who has indicated in their entry that he/she agrees to being contacted by the Organizer and/or the Agency for promotional, marketing and/or publicity purposes, agrees that the Organizer may, for a reasonable period of time, unless advised otherwise, use such information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or making telephone calls to Participants.
15. Value of the redemption items are accurate at the time of printing. The Organizer reserves the right to substitute any of these items with that of similar value at any time at their absolute discretion without prior notice.
16. The Organizer reserves the right, in its sole discretion, to disqualify any Participant that is found or suspected of tampering with the submission process, or the operation of the Campaign whether by fraud, cheating or deception, and the Organizer reserves the right to pursue legal action against any individual it believes has undertaken fraudulent activities or other activities harmful to the Campaign.
17. The Organizer will not assume responsibility or liability for any Prize / product / voucher / e-voucher and expressly excludes and rejects any statement, warranty or endorsement, implied or written, written or oral, regarding the Prizes / product / voucher / e-voucher offered under this Campaign, including but not limited to guarantees of quality, merchantability, fitness for a particular purpose or use, health and safety.
18. Participants will assume full liability in case of any injury, loss, claim, or accident [including loss of life] resulting from participation in the Campaign and/or use of their prizes.
19. If this Campaign is interrupted in any way or cannot be conducted as reasonably expected for reasons beyond the reasonable control of the Organizer, then the Organizer reserves the right, at its absolute discretion, to change the terms and conditions of this Campaign, postpone, terminate or cancel the Campaign, if required, without prior notice.
20. The Organizer excludes its responsibilities and all liabilities arising from any postponement, cancellation, delay or changes or modification to the Prizes due to any other unforeseen circumstances beyond the Organizer’s control such as governmental interference, civil commotion, riot, war, strikes, act of terrorism (including but not limited to any act of violence, hostility, national emergency, occurrence of any epidemic/pandemic outbreaks) and for any act or default by any third-party suppliers or vendors.
21. Each Participant agrees to indemnify, release and hold harmless each of the Organizer, its holding, subsidiary or related companies as defined in the Malaysian Companies Act 2016, directors, officers, employees, agents, sponsors and/or representatives against any and all losses, rights, claims, actions and damages (including special, indirect and consequential damages) arising from or incurred as a result of the Participant’s participation in the Campaign, acceptance of any Prize, and/or the use of the Participant’s entry and/or likeness in connection with the Campaign or violation of the Terms and Conditions.
Data Privacy Notice
Personal Data Protection Act 2010
Notice under Section 7 of the Personal Data Protection Act 2010 ("PDPA") to the participants of EB Frozen Food Sdn Bhd campaign.
Dear Participants,
Please note the Organizer requires your personal information in order to process your participation in the Campaign, without which we will not be able to process your entry.
Participant agrees that the personal data given is obligatory and all incomplete entries will render the participation void.
The personal data collected from Participants will be used for this Campaign to process entries in the Campaign and the redemption of prizes.
Participants, who have indicated in their entry that he/she agrees to being contacted by the Organizer and/or the Agency for promotional, marketing and/or publicity purposes, agree that the Organizer may, for a reasonable period of time, unless advised otherwise, use such information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or making telephone calls to Participants.
Participants agree that:
(a) Individual's personal data will be disclosed to an elected Agency for processing; and
(b) Individual’s personal data will be validated upon confirming the winners and if there are changes to the personal data, the Individual is required to update the Organizer.
To the extent that the applicable law allows, you have the right to request for access to, request for a copy of, request to update or correct, your personal information held by us.
All your written requests or queries should be addressed to:
Address (Malaysia): FASA IV, 10, Jalan Hi-Tech 14, Kulim Hi-tech Park, 09090 Kulim, Kedah, Malaysia.
Address (Singapore): 438A Alexandra Road #08-05 Alexandra Technopark Tower A Singapore 119968
Call us: Malaysia - 1700 818 111 / Singapore - +65 6334 2725
We reserve the right to update and amend this privacy notice or our privacy policy from time to time.
Akta Perlindungan Data Peribadi 2010
Notis di bawah Seksyen 7 Akta Perlindungan Data Peribadi 2010 (“PDPA”) kepada pengguna kempen EB Frozen Food Sdn Bhd.
Peserta yang dihormati,
Sila ambil perhatian bahawa Penganjur memerlukan maklumat peribadi anda untuk memproses penyertaan anda dalam Kempenini , tanpanya kami tidak akan dapat memproses penyertaan anda.
Peserta bersetuju bahawa data peribadi yang diberikan adalah wajib dan semua penyertaan yang tidak lengkap akan menyebabkan penyertaan tidak sah.
Data peribadi yang dikumpul daripada Peserta akan digunakan untuk memproses penyertaan dalam Kempen ini dan proses penebusan hadiah.
Peserta, yang telah menyatakan persetujuan mereka untuk dihubungi oleh Penganjur dan/atau Agensi untuk tujuan promosi, pemasaran dan/atau publisiti, juga bersetuju bahawa Penganjur boleh, untuk tempoh masa yang munasabah, melainkan dinasihatkan sebaliknya, menggunakan maklumat sedemikian untuk tujuan promosi, pemasaran, publisiti, penyelidikan dan pemprofilan, termasuk menghantar mesej elektronik atau membuat panggilan telefon kepada Peserta.
Peserta bersetuju bahawa:
(a) Data peribadi individu akan didedahkan kepada Agensi yang dipilih untuk diproses; dan
(b) Data peribadi individu akan disahkan selepas mengesahkan pemenang dan jika terdapat perubahan pada data peribadi, Individu tersebut dikehendaki mengemas kini Penganjur.
Setakat yang dibenarkan oleh undang-undang yang terpakai, anda mempunyai hak untuk meminta akses kepada, meminta salinan, meminta untuk mengemas kini atau membetulkan maklumat peribadi anda yang disimpan.
Semua permintaan atau pertanyaan bertulis anda hendaklah dialamatkan kepada:
Alamat (Malaysia): FASA IV, 10, Jalan Hi-Tech 14, Kulim Hi-tech Park, 09090 Kulim, Kedah, Malaysia.
Alamat (Singapore): 438A Alexandra Road #08-05 Alexandra Technopark Tower A Singapore 119968
Hubungi kami: Malaysia - 1700 818 111 / Singapore - +65 6334 2725
Kami berhak untuk mengemas kini dan meminda notis privasi ini atau dasar privasi kami dari semasa ke semasa.